Computers are a lot of fun, they keep you so occupied that when you are devoid of one u will feel totally empty. Like a bared soul, walking aimlessly around the earth with nothing to do. Trust me I know the feeling, I’ve been there… It isn’t a pretty sight to imagine.
So yesterday, when I wanted to do my research and linked up my internet I found that I had lost my broadband connection, and try as I may to remember my password to reset the connection I couldn’t for the life of me remember what it was.
I called technical help to mayb help me with the password problem and boy was that a big mistake. Ok firstly the malay guy on the line had a really difficult time speaking in English and all through the way he went errrrrrrrrrrrrrrrrrrrr… Which can really get on ur nerves after a while.
He suggested so many ways to check the problem, it was like ‘open this browser and type this’ and stuff like that. But to no avail. After getting super impatient cause I was like on the phone with him for a good 40 mins and the issue still wasn’t clear to me, I screamed at him. I told him that this was really an inconvenience on my part and hw incompetent he was cause it was taking so long just to solve this problem and I didn’t even know what was wrong. And I told him the phone bill is gonna shoot up just because of his stupidity.
To which he kept saying sorry, and went into this huge explainatory mode which said I had a defective cable or whatever.
So I told him it was his problem cause the cable was supplied by them and that I expected a free exchange. Cause mind you I have to pay the bill no matter hw many times I use the net. So, he put me on hold for the thousandth time….i even suggested he refer me to someone else… but this happened:
Me: Could you just refer me to someone else please?
Stupid Guy: Ok maam I will refer you to my colleague….I will put on hold ok…
Me: ……………
(After 5 mins)
SG: Hello ms nisa….
Me: *Arghhhhhhhhhhhh him again *
SG: Can you try this….click start…..blah blah blah
Me: No no, you know what just reset my password for me ok, that’s what I;ve been doing when I have this problem.
SG: But the problem is not the password, from what I know it seems ur connection to the modem is lost…. Blah blah blah….
Me: Well just fix it ok, im really tired of waiting here,…
SG: ok hold on.. so sorry…….
Me:*Noooooooooooooooooooooooooooooooooooooooo*
.And I gt so pissed off I hung up.
This was after an exact hour.
I called helpdesk again after allowing 5 mins to cool down and then another malay guy picks up, this time he asks me to reset my modem, I told him nothing happened, and he said to insert my password, and I told him I forgot, so he asked me to guess cause they’re nt allowed to give passwords thru the phone, and my second guess was right. Typed it in and the whole problem was solved under 5 mins. I swear. I told the guy on the line I love u man and hung up…. U see…..
And ppl wonder why im always tensed…..
